If you would like to make a return or refund, all of the information you need is just a click away. Speak to one of our staff and your order should be processed in minutes. Bring your "order confirmation number" to the store you selected for pick up, along with photo ID and the credit card you used to make the order. Once the store has confirmed your order and reserved the stock, you will receive an email “Ready for collection”. After your order is placed, you will receive an “order confirmation email” with your “order confirmation number” (this is usually sent out within 2 hours). During checkout, select “Free pick up in store” and select your preferred store. Simply select the free pick up in store option and head to your nearest Harvey Norman store to pick up your order. Colors in this rug include: Black and White, Black, Beige.
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